Resources & Services (Local)

Quick Jump Menu:
EmploymentHunger & PovertyHomelessness & Housing Complex Needs
Substance MisuseSexual HealthMental HealthCarersGeneral

Please note that this page will be continually updated as we find new services and resources.  If you are part of an organisation, or you know one that might be helpful here, please get in contact with us on the About Us page!

EMPLOYMENT


UCAN Centres 

“Visit your local UCAN centre for advice on everything from training and getting into work to knitting groups.

There are centres across the Bolton area.  Each offers a tailored service to meet the needs of their customers.

Expect a friendly welcome, signposting to other services, help with job searching and CVs, access to computers and the internet, access to a phone to use for free, training courses, social activities, debt and money advice.”

Connexions Bolton
The BASE, Marsden Road, Bolton BL1, 01204 334000.

“Careers information, advice and guidance for young people in Bolton is provided by Connexions Personal Advisers, who are part of the local Connexions Careers Service.

Connexions Personal Advisers’ primary role is to provide careers information, advice and guidance to young people.  They work closely with other local organisations to make sure that young people receive specialist help and advice to overcome any problem or issue that is stopping them from making good progress with their education and future career choices.”

Disability Employment Advisors

“If you have a health condition or a disability that affects your ability to work, JobCentre Plus offers a service for disabled workers by putting them in touch with a Disability Employment Advisor (DEA). Whether you have just lost your job or have been out of work for a long time, a Disability Employment Advisor will help you to find work or to gain new skills for a job. They can help with work preparation, advocacy, recruitment, and even confidence building.”

Active Choices
Office 3, Bolton Market, Ashburner Street, Bolton, BL1 1TQ, 01204 337523/334162.

“The service offers one to one support to access social, educational, health and exercise activities in the local community. The team also delivers a range of group activities in both mental health and mainstream settings. It is a recovery-based service with an emphasis on enabling people to explore their choices and opportunities.  For service users aged 16+, self-referral or referral by care co-ordinator. ”

Bolton BEST
Office 3, Bolton Market, Ashburner Street, Bolton, BL1 1TQ, 01204 337523.

“Bolton Employment Support Team (BEST) supports people with severe and enduring mental health problems in their recovery process by opening up the world of work through work preparation and placement experience.  We are a joint initiative between Bolton Council and Greater Manchester West Mental Health NHS Foundation Trust.

The aim is to make paid work accessible in the longer term so as to increase independence and quality of life by expanding and developing our links with local employers.  BEST helps make inclusion a reality, not just a policy.  Most importantly, we offer guidance and support and a development plan that helps the person to understand what they need and how to get it, which may involve training, experience or gaining other specialised assistance.”

Bolton STEPS
Victoria Hall, Knowsley St, Bolton BL1 2AS, 01204 397976, info@boltonsteps.org.uk.

“Bolton STEPS (Supported Training and Employment Programmes) – runs CAFE Eden,  STEPS Buffets , FIX.IT and STEPS.IT , we support people who have mental health issues have the opportunity to access employment and training schemes within the projects.”

Citizens Advice (Bureaux)
Bolton Branch, 26-28 Mawdsley Street, Bolton, BL1 1LF, 0344 4889622.
Other Local Branches (Radcliffe, Bury, Salford, Manchester).

Citizens Advice Bureaux can provide help on a wide variety of issues, including benefits, employment, debt, relationshipsm, housing, law & rights, discrimination, tax and education.

“Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice every year. With a CAB in the community you have somewhere to turn when you need help – four in ten people have used a CAB at some point in their lives.”

 

HUNGER / POVERTY


The Trussell Trust

A charity that aims to end all hunger and poverty in the UK.  They are quoted as saying “The community aspect of our work is at the forefront.  This encompasses ‘more than food’ and our focus for the future of Foodbanks to tackle the underlying roots of poverty in the UK.

Compassion, practical help and challenging injustice are what make The Trussell Trust unique in supporting those struggling in poverty in the UK.”

Find a local foodbank

Charity Choice – Poverty

Charity Choice provide an excellent online database of charities in general or specialist areas.

The link above displays services specialising in poverty.  More generally:  “Charity Choice is a place where charities, donors, volunteers and fundraisers can come together to help the many charities in the UK in a variety of ways. Through Charity Choice you can choose how you give and which charity you give to. We provide information on over 160,000 registered charities. This includes all charities registered in England and Wales.

So, whether you are looking to donate to your favourite charity, volunteer your time or specialist skills, give your unwanted goods or leave a gift in your will, you are in the right place!”

Citizens Advice (Bureaux)
Bolton Branch, 26-28 Mawdsley Street, Bolton, BL1 1LF, 0344 4889622.
Other Local Branches (Radcliffe, Bury, Salford, Manchester).

Citizens Advice Bureaux can provide help on a wide variety of issues, including benefits, employment, debt, relationshipsm, housing, law & rights, discrimination, tax and education.

“Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice every year. With a CAB in the community you have somewhere to turn when you need help – four in ten people have used a CAB at some point in their lives.”

 

HOMELESSNESS / HOUSING


Bolton YMCA
Bolton YMCA, 125 Deansgate , Bolton BL1 1HA, 01204 522 855

“Youth charity organisation since 1884.  Youth club activities, a friendly and supportive environment.  Empowering Young People to belong, contribute and thrive.”

Salix Homes

Salix Homes, Diamond House, 2 Peel Cross Road, Salford, M5 4DT,
Freephone 0800 218 2000.

“Salix Homes is a multi-award winning social housing provider based in Salford, Greater Manchester: “We’re a not-for-profit charitable organisation who put our customers at the heart of everything we do, from investing in our homes and communities, to how we go about providing our services.

Salix Homes provides social housing for people in need in Salford. We believe that everyone has the right to live in a modern, warm and comfortable home. As part of our current five year improvement programme, we are investing £75million into our homes and communities, ensuring every property meets the Government’s Decent Homes standard by 2020.

We also provide jobs, apprenticeships and training opportunities for local people and we work with our partner agencies to help our tenants improve their own lives. This can be anything from providing ICT courses, lessons in English or running cooking classes.”

City West Housing Trust

“City West Housing Trust is a not-for-profit organisation owning over 14,600 homes in the North West – supporting the call for better links between health and housing.”

Citizens Advice (Bureaux)
Bolton Branch, 26-28 Mawdsley Street, Bolton, BL1 1LF, 0344 4889622.
Other Local Branches (Radcliffe, Bury, Salford, Manchester).

Citizens Advice Bureaux can provide help on a wide variety of issues, including benefits, employment, debt, relationshipsm, housing, law & rights, discrimination, tax and education.

“Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice every year. With a CAB in the community you have somewhere to turn when you need help – four in ten people have used a CAB at some point in their lives.”

 

COMPLEX NEEDS


Community Care Options (COMCO)

Dunscar House, Deakins Park, Egerton, Bolton, BL7 9RP, 01204 593760.

Established for 20 years COMCO is an holistic provider for people with complex needs providing support services to people with a disability or mental health condition.  All staff are well trained in managing challenging behaviour, learning disabilities, mental health conditions and physical disabilities.  Also provides the Bolton Shopmobility  service – with mobility scooters available for people when visiting the town centre.  Their training centre also provides DIY skills, woodwork, brickwork and IT training for people with a disability.  Volunteering opportunities are also available.

Urban Outreach (Bolton)
Environ House, Salop St, Bolton BL2 1DZ, 01204 385848.

“Urban Outreach (Bolton) is a registered Christian Charity, established in 1990 to work with disadvantaged and vulnerable individuals in the town of Bolton, Greater Manchester. Our staff and volunteers are motivated to “bind up the broken-hearted and set the captives free”.

Our purpose is to meet the needs of the whole person, in partnership with local churches, the voluntary and statutory sectors, businesses and individuals. We provide practical support to families who have multiple problems. We provide innovative solutions in support, re-housing & resettlement of both male and female offenders. We advocate, provide mediation and support women who want to exit prostitution. We support children and young people who have been reported missing from home in Bolton, and their families. We deliver peer mentoring for young people in schools. We find and help sustain accommodation for roofless and homeless people. We provide food parcels for people experiencing temporary financial hardship.”

Enable-u2-do-it
The Sutton Estate Community Centre, 34 Addington Road, Deane, Bolton. BL3 4QZ.

“A new Community Interest Company (CIC). We provide and help you access meaningful, educational, motivational or just plain fun activities in the community.

Focused around you, we look outside the box and make the days and nights interesting. If we can’t provide the activities you want, we will find somebody who can.  They have experience with and offer support to people with adults with learning disabilities, adults with autism and Asperger’s, mental health conditions and brain injuries.”

RECLAIM Project (Manchester) 
Suite 67, 3rd Floor, Barton Arcade, Deansgate, Manchester, M3 2BJ, 0161 233 4090.

“RECLAIM is a Manchester-based youth leadership charity set up in 2007 with a bold aim to end leadership inequality within a generation. We are committed, innovative and award-winning; we work hard to achieve lasting social change. We ensure young people maximise their full leadership potential, irrespective of postcode, school or family background. We seek out young people from working class communities with both leadership potential and a desire to create a better world. RECLAIM connects them with a network of influential decision-makers in order for them to lead change.”

Open Bolton – Explore Your Life

“Explore Your Life provides a range of options to help people to get involved with things that improve wellbeing, access support, download information and get ideas about self-help.”

Bolton YMCA
Bolton YMCA, 125 Deansgate , Bolton BL1 1HA, 01204 522 855

“Youth charity organisation since 1884.  Youth club activities, a friendly and supportive environment.  Empowering Young People to belong, contribute and thrive.”

 

SUBSTANCE MISUSE


360° Bolton
360º 1st Floor, The BASE Marsden Road Bolton BL1 2PF, 01204 337330.

“A substance misuse service for young people under 18 – working with young people and their families and carers in Bolton to overcome their problems.   Support is in part provided by Substance Misuse Workers, Support Workers, an Emotional Health Practitioner and a Tier 2 Coordinator (who provides support & training to professionals working with young people in Bolton).”

Arch Initiatives – Solutions to Substance Misuse (Bolton)
69-73 Manchester Road, Bolton, BL2 1ES, 01204 557977.

Part of the Bolton Single Point of Access and Assessment (SPAA) service, Arch Initiatives’ services are provided for anyone over 18 who is concerned about drug and alcohol use. This may include concerns about your own use or someone else’s.

Under 18? 

Arch Initiatives state:  “Our services are aimed at those who are over 18 years of age, but if you’re under 18 and need help with your substance use, we can help you find the right person to talk to.  Any advice we give will be supportive and confidential, so don’t be afraid to call.  Call us now on our 24 hour helpline, 0800 028 1300. Or if you don’t want talk on the phone, contact via the web and one of the team will ring or email you straight back.”

 

SEXUAL HEALTH


The Parallel (Young People’s Centre) 
Churchgate, Bolton, Lancashire BL1 1HU, 01204 462444

“The Parallel is a health and wellbeing service designed by and for young people under 19 years. The service offers drop in and appointment sessions from its base in the town centre of Bolton. The nurses also work alongside the school nursing team to provide health drop-ins and sex and relationship education within Bolton secondary schools for adolescents.  Services provided include free condoms, sexual health information and advice, emergency contraception, screening for Sexually Transmitted Infections (STIs) emotional Health and wellbeing including counselling and support.”

 

MENTAL HEALTH


Headspace
Octagon Theatre, Bolton, BL1 1SB.

“Headspace is a creative project run by people who have personal experience of mental health problems for individuals who have faced similar difficulties. Headspace is a constituted community group and is governed by service users and carers.

The project, housed at the Octagon Theatre in Bolton aims to empower participants to become leaders, artists and peer role models.

Headspace feature creativity at the core of all its projects and aims to support participants to develop artistic skills as well as developing confidence, peer support networks and challenging stigma. Sessions are run by professional artists from across the North West.”

MhIST
Hanover House, Hanover Street, Bolton, BL1 4TG, 01204 527 200.

MhIST, the Mental Health Independent Support Team was set up in 1992 with the specific aims of providing a friendly and confidential service to support and voice the interests of mental health service users and their carers.  The vision of MhIST is to provide a society where people with mental health problems are accepted and empowered to improve their quality of life.
Mission. The MhIST community aims to provide a friendly, safe and positive environment for people with mental health problems.

The board has agreed the following core values, which would not be compromised:

Service user-led, committed to the cause, understanding, integrity, encouraging, patient, non-jugemental, empathy, respect, compassionate, enthusiastic, supportive, confidentiality, non-confrontational.

Open Bolton – Explore Your Life

“Explore Your Life provides a range of options to help people to get involved with things that improve wellbeing, access support, download information and get ideas about self-help.”

33 Victoria Square
33 Victoria Square, Bolton, BL1 1RJ, Tel No: 01204 462677 

“33 Victoria Square in the town centre provides a space where anyone can walk in and find out about wellbeing and mental health conditions. If you would like some informal advice about concerns or issues to do with mental health and wellbeing for yourself, your family or friends, then staff from the Primary Care Mental Health Service are available at set times to have a chat and offer advice on what to do next”

Think Positive Bolton
01204 462153

“Think Positive is an emotional wellbeing service in Bolton that you can access in your local community.  One in four adults at some point in their life have difficulties in managing their feelings and thoughts, and this can impact on the things they are doing (or not doing!).  If you are aged 16 or over, are a Bolton resident and want to begin to make changes for better emotional health and wellbeing… Think Positive is the service for you.”

You can contact Think Positive directly on 01204 462153 or you can ask your GP to contact them by referring you to the service.

Think Positive offers:

Up to 6 – 8 sessions of one to one working,  provide guided self-help, the use of Cognitive Behavioural Therapy techniques which are proven to be successful, developing your problem solving skills, signposting for additional support.  Think Positive provides a confidential service.

Mind – Northwest Ecotherapy Projects

Mind are quoted as saying that ecotherapy “is the name given to a wide range of programmes that aim to promote good mental and physical wellbeing through outdoor activity in a green environment.”  You can find more information and links on ecotherapy projects local to you.

BAND (Building A New Direction)
Bolton BAND @ Bolton YMCA 125, Deansgate, Bolton, BL1 1HA, 01204 380643.

BAND is a voluntary mental health organisation, and is a registered charity who aim “to support the people within the Borough of Bolton who live with mental health problems to reach their full potential as defined by themselves, through: the promotion of choice and independence, the provision of support for the individual, the facilitation of education, recreational, social and enterprise opportunities, contributing to the development of services across the mental health economy”.

St George’s Day Centre
St.Andrews & St.Georges United Reform Church, St.Georges Road, Bolton, BL1 2BS

“St.Georges provides friendship, support and stability in a therapeutic and caring environment for people suffering from mental health problems.  St Georges is based in a prime location within the town centre.  Breakfast and a 2 course meal are provided at a small charge every day with snacks, drinks etc., available all day.

Members have the opportunity to participate fully in running the centre.  Members are encouraged to find new interests and develop their skills via engaging with others, volunteering or participating in various activities.

St Georges prides itself on providing a quality service based upon peoples’ aspirations and choices and to promote ‘recovery’, independence and social inclusion for all.  A one-one personal development programme is in place for any member of the centre to access at any time with their own key worker.

A general counselling service is also available for adults Monday between 9am – 4pm.

Active Choices
Office 3, Bolton Market, Ashburner Street, Bolton, BL1 1TQ, 01204 337523/334162.

“The service offers one to one support to access social, educational, health and exercise activities in the local community. The team also delivers a range of group activities in both mental health and mainstream settings. It is a recovery-based service with an emphasis on enabling people to explore their choices and opportunities.  For service users aged 16+, self-referral or referral by care co-ordinator. ”

Bolton BEST
Office 3, Bolton Market, Ashburner Street, Bolton, BL1 1TQ, 01204 337523.

“Bolton Employment Support Team (BEST) supports people with severe and enduring mental health problems in their recovery process by opening up the world of work through work preparation and placement experience.  We are a joint initiative between Bolton Council and Greater Manchester West Mental Health NHS Foundation Trust.

The aim is to make paid work accessible in the longer term so as to increase independence and quality of life by expanding and developing our links with local employers.  BEST helps make inclusion a reality, not just a policy.  Most importantly, we offer guidance and support and a development plan that helps the person to understand what they need and how to get it, which may involve training, experience or gaining other specialised assistance.”

Bolton STEPS
Bolton STEPS ,Victoria Hall, Knowsley St, Bolton BL1 2AS, 01204 397976.

“Bolton STEPS (Supported Training and Employment Programmes) – runs CAFE Eden,  STEPS Buffets , FIX.IT and STEPS.IT , we support people who have mental health issues have the opportunity to access employment and training schemes within the projects.”  For referrals or further information – please phone or email.

 

NSUN North West Members

NSUN network for mental health is an independent, service-user-led charity that connects people with experience of mental health issues to give us a stronger voice in shaping policy and services.  Their local, north-west projects and organisations can be found by clicking the link above.

Bolton YMCA
Bolton YMCA, 125 Deansgate , Bolton BL1 1HA, 01204 522 855

“Youth charity organisation since 1884.  Youth club activities, a friendly and supportive environment.  Empowering Young People to belong, contribute and thrive.”

 

CARERS


Bolton Carers Support
Thicketford Centre, Thicketford Road, Tonge Moor, Bolton, BL2 2LW,  01204 363056.

“Anyone who looks after a family member who is ill, elderly or who has a disability is welcome to contact Bolton Carers Support. We offer a Carers Helpline, Carers Newsletter, Carers Outings, Courses and Special Events. We also offer home visits and telephone befriending to older carers in need of some extra support.”

Citizens Advice (Bureaux)
Bolton Branch, 26-28 Mawdsley Street, Bolton, BL1 1LF, 0344 4889622.
Other Local Branches (Radcliffe, Bury, Salford, Manchester).

Citizens Advice Bureaux can provide help on a wide variety of issues, including benefits, employment, debt, relationshipsm, housing, law & rights, discrimination, tax and education.

“Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice every year. With a CAB in the community you have somewhere to turn when you need help – four in ten people have used a CAB at some point in their lives.”

 

GENERAL


Headspace
Octagon Theatre, Bolton, BL1 1SB.

“Headspace is a creative project run by people who have personal experience of mental health problems for individuals who have faced similar difficulties. Headspace is a constituted community group and is governed by service users and carers.

The project, housed at the Octagon Theatre in Bolton aims to empower participants to become leaders, artists and peer role models.

Headspace feature creativity at the core of all its projects and aims to support participants to develop artistic skills as well as developing confidence, peer support networks and challenging stigma. Sessions are run by professional artists from across the North West.”

NHS PALS Bolton

Patient Advice and Liaison Service (PALS), Bolton NHS Foundation Trust, Minerva Road, Farnworth, Bolton, BL4 0JR, 01204 390193.

PALS (Patient Advice and Liaison Service acts as an intermediary between the patient and the NHS, if you have any problems or concerns about the care you’re receiving.  They aim to “advise and support patients, their families and carers, provide information on NHS services, listen to your concerns, suggestions or queries, help sort out problems quickly on your behalf”.

Bolton YMCA
Bolton YMCA, 125 Deansgate , Bolton BL1 1HA, 01204 522 855

“Youth charity organisation since 1884.  Youth club activities, a friendly and supportive environment.  Empowering Young People to belong, contribute and thrive.”

Bolton Lads & Girls Club
Bolton Lads & Girls Club, 18, Spa Road, Bolton, BL1 4AG,  01204 540100. 

Over 120 years ago, the Club was one of the first organisations in the North West to recognise the importance of providing young people with a safe haven to spend their free time.

And now in 2015, we are one of the biggest youth centres in the UK, welcoming young people aged 8-21 years-old, up to 25 years-old for youngsters with disabilities.”

Citizens Advice (Bureaux)
Bolton Branch, 26-28 Mawdsley Street, Bolton, BL1 1LF, 0344 4889622.
Other Local Branches (Radcliffe, Bury, Salford, Manchester).

Citizens Advice Bureaux can provide help on a wide variety of issues, including benefits, employment, debt, relationships, housing, law & rights, discrimination, tax and education.

“Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice every year. With a CAB in the community you have somewhere to turn when you need help – four in ten people have used a CAB at some point in their lives.”